Our Success Formula


The first ingredient to a successful business venture is YOU! If you have the desire and determination to grow a business, and you enjoy working with people, then our proven business systems and industry leading brand will help you achieve success.

The MOLLY MAID System is more than just the ‘how to’ of cleaning homes; it includes:

  • A profitable business model, that will help you increase your customer base, profitability and the overall value of your business.
  • Personnel recruitment, orientation and training systems that will help you attract high quality team members, and to deliver an exceptional cleaning experience to MOLLY MAID customers.
  • Proprietary, easy-to-use software, designed to help you manage your growing business.

As a team, we are consistently improving our programs and systems to help our Franchise Owners achieve their full potential, and optimal success.

Our Competitive Advantage

MOLLY MAID is the Most Recognized Brand in the Cleaning Industry

When consumers think of a high-quality cleaning service, MOLLY MAID is top of mind. Since 1979, MOLLY MAID has been the number one cleaning company in Canada, providing Canadians across the nation with an unparalleled cleaning experience, each and every day. Our proven business systems, proprietary business management software and our highly recognized pink and blue brand colours, gives MOLLY MAID a competitive edge. But what truly makes us successful, are our MOLLY MAID Franchise Owners and their wonderful teams, because without them, our accomplishments would never be possible.

MOLLY MAID Franchise Owners have dedicated themselves to a straightforward business strategy – adding new customers and keeping existing customers happy with their MOLLY MAID service – and in doing so, have been rewarded with the benefits of a successful business. You can see that our competitive advantage really is our people.

The MOLLY MAID Success Story

In 1979, in the Toronto suburb of Mississauga, nurse Adrienne Stringer, along with her husband Chris Stringer, founded MOLLY MAID. People often ask how they arrived at the name MOLLY MAID, and we will gladly share this story at our offices on your Discovery Day where we can meet. Adrienne and Chris pioneered the concept of a high-quality house cleaning service, delivered by professionally trained and uniformed teams, driving company identified cars.

In 1980 our Chairman, Jim MacKenzie, along with individuals who today are still active on our Board of Directors, invested in the Stringers’ fledgling company, and together they commenced on a journey that has seen MOLLY MAID grow across Canada, and around the world.

Our motto is ‘Businesses aren’t successful, people are‘. Our Franchise Owners are the class of this industry, and together their commitment to the principles our founders instilled are the true reasons for our success.

What our Franchise Owners are Saying

MOLLY MAID Franchise Owners are more than business owners; they are partners in making MOLLY MAID a success. Franchise Owners enjoy the financial and personal rewards of their hard work and determination. MOLLY MAID Franchise Owners come from a diverse range of backgrounds, in varied industries, but they all have one common thread: a strong desire to be successful.

Here are some of their stories:

I was familiar with the franchise model and wanted to invest in a well-known brand and proven system. When the opportunity presented itself to purchase the MOLLY MAID Ottawa South Franchise, I was thrilled! Now that I have worked in this business for several years, I feel that I have been so fortunate because of the ongoing support and performance improvement related training I constantly receive from the team at Support Office. I’ve even achieved the opportunity to further expand my territory and now own all of Ottawa Central! I find it so rewarding to see the results of my dedication and hard work.
Véronique Levesque, Ottawa South Central, Ontario
As my children were growing older, I felt it was time to return to the work force. I wasn’t interested in working for someone else, so I started looking at the possibilities of buying a Franchise. I wasn’t interested in working evenings and weekends, and wanted something I could operate out of my house. MOLLY MAID stood head and shoulders above the rest from the very beginning. Since owning the MOLLY MAID Franchise, I have developed relationships with Franchise Owners, as well as the staff in our Support Office. The dynamic, positive attitude that filters down from the top is evident in everything we do. It is exciting to be in a company that is so professional and competitive, yet so filled with kindness and caring that you feel like part of the family. Purchasing the MOLLY MAID Franchise in Burnaby/New Westminster has been a very positive experience for me and my family. We set new goals daily, and are able to achieve them with the help from Support Office and a little hard work. MOLLY MAID is an excellent company to be part of.”

Michele and Ken Yonge, Burnaby / New Westminster / Maple Ridge / Pitt Meadows, BC

Our Team – Working Towards your Success

We’re here for YOU!

When it comes to work – nothing beats being your own boss. However, it’s still reassuring to know that you’re not completely on your own. When you join the MOLLY MAID team, you can rely on friendly advice and expert guidance when you need it. We offer our Franchise Owners practical support in every aspect of the business. From assistance with advertising and marketing initiatives, to providing tools and recommendations to recruiting and training team members, we’re here to do everything we can to help you succeed.

Communication is important, and the lines are always open; whether it be through a telephone call, email or on our web-based intranet. Franchise Owners often exchange ideas and advice with each other and Support Office about important things happening within their business. You can count on the entire MOLLY MAID team to offer support and guidance when you need it.

Training makes it Easy

All MOLLY MAID Franchise Owners undergo a comprehensive one week initial training program at the Support Office in Oakville, Ontario. During this week, you will learn the MOLLY MAID System and necessary procedures that will ultimately make your Franchise successful. Your dedicated Business Advisor will offer on-going support and training for enhancements made to our current system. Annual seminars and bi-annual Conventions provide Franchise Owners with the ability to learn new business skills, refine existing ones and network with other Franchise Owners across Canada.

The training week includes:

  • Personnel training and recruitment
  • A guide to local marketing activities and initiatives, which will provide a consistent flow of customer inquiries
  • Training on how to conduct in-home estimates, and how to create a positive MOLLY MAID experience for our customers (also by telephone).
  • Management of your business, including: customer care, scheduling teams and customers, sales and marketing, administration, health and safety,
  • An overview of our Green Housekeeping Program and how our cleaning system works (like most people, you’ll probably be surprised at just how quickly and efficiently a house can be cleaned, when it’s done the MOLLY MAID way!)
  • And much more

We’ll get you Started

Once you feel comfortable about launching your new business, we’ll be there to provide the resources and expertise you need to get started. We will assist you with organizing your initial team recruitment and advertising plan. With everything in place, you’ll have the time to concentrate on developing your customer base.