Our Success Formula

The first ingredient to a successful business venture is you! If you have the commitment and desire to grow a business and enjoy working with people, our proven business systems and industry leading brand will help you achieve success.

The MOLLY MAID System is more than just the ‘how to’ of cleaning homes. It includes;

  • A profitable business model, enhanced through over 35 years of experience.
  • A marketing strategy that capitalizes on the MOLLY MAID brand (the most well known brand in the residential cleaning industry) and helps you grow your customer base, which, in turn, increases the profits and value of your business.
  • Personnel training and recruitment systems to ensure that you attract the right people who will deliver an exceptional experience to all MOLLY MAID customers.
  • A financial model and procedures that are so straightforward and understandable that even your accountant will envy them.
  • Custom designed management software programs that help manage your growing business.

We call these systems ‘The MOLLY MAID Way’ and they will help you identify the business plan that will make your Franchise successful. They are constantly refined – the result of continuous feedback from Franchise Owners and a reflection of our desire to always improve.

Our Competitive Advantage

MOLLY MAID is the Most Recognized Brand in the Cleaning Industry

Franchise_Opp-Our_FormlaWith a brand that is instantly identifiable, a track record of over 35 years of success and our industry leading position as the number one cleaning company in Canada, MOLLY MAID is in the best position to ‘clean up’ in this growing maid service industry. Our competitive advantages include our proven business systems, business management software programs designed exclusively for MOLLY MAID Franchise Owners and our pink and blue colours, which are closely linked to our well known image. But our most important competitive advantages are our MOLLY MAID Franchise Owners and our Home Service Professionals (the individuals who clean homes) who provide an unparalleled house cleaning experience to thousands of Canadians each and every day.

For more than 35 years Franchise Owners have dedicated themselves to a straight forward business strategy – adding new customers and keeping existing customers happy with their MOLLY MAID service – and in doing so have been rewarded with the benefits of a successful business. You can see that our competitive advantage really is our people.

The MOLLY MAID Success Story

In 1979, in the Toronto suburb of Mississauga, nurse Adrienne Stringer along with her husband Chris Stringer, founded MOLLY MAID. People often ask how they arrived at the name MOLLY MAID, and we will gladly share this story at our offices at a Discovery Day where we can meet, but equally important as our name, Adrienne and Chris pioneered the concept of a high quality house cleaning service, delivered by professionally trained and uniformed staff driving company identified cars.

In 1980 our Chairman, Jim MacKenzie, along with individuals who today are still active on our Board of Directors, invested in the Stringers’ fledgling company and together they commenced on a journey that has seen MOLLY MAID grow across Canada and around the world.

Our founders would point to others as the reasons for our success and those others would be our Franchise Owners.

Our motto is ‘Businesses aren’t successful, people are‘. Our Franchise Owners are the class of this industry and together their commitment to the principles our founders instilled are the true reasons for our success.

What our Franchise Owners are Saying

MOLLY MAID Franchise Owners are more than business owners – they are partners in making MOLLY MAID a success. Franchise Owners enjoy the financial and personal rewards of their hard work and determination. MOLLY MAID Franchise Owners come from a diverse range of backgrounds in varied industries but they all have one common thread, a strong desire to be successful.

Here are some of their stories:

I was familiar with the franchise model and wanted to invest in a well-known brand and proven system. When the opportunity presented itself to purchase the MOLLY MAID Ottawa South Franchise, I was thrilled! Now that I have worked in this business for several years, I feel that I have been so fortunate because of the ongoing support and performance improvement related training I constantly receive from the team at Support Office. I’ve even achieved the opportunity to further expand my territory and now own all of Ottawa Central! I find it so rewarding to see the results of my dedication and hard work.
Véronique Levesque, Ottawa South Central, Ontario
As my children were growing older, I felt it was time to return to the work force. I wasn’t interested in working for someone else, so I started looking at the possibilities of buying a Franchise. I wasn’t interested in working evenings and weekends, and wanted something I could operate out of my house. MOLLY MAID stood head and shoulders above the rest from the very beginning. Since owning the MOLLY MAID Franchise, I have developed relationships with Franchise Owners, as well as the staff in our Support Office. The dynamic, positive attitude that filters down from the top is evident in everything we do. It is exciting to be in a company that is so professional and competitive, yet so filled with kindness and caring that you feel like part of the family. Purchasing the MOLLY MAID Franchise in Burnaby/New Westminster has been a very positive experience for me and my family. We set new goals daily, and are able to achieve them with the help from Support Office and a little hard work. MOLLY MAID is an excellent company to be part of.”

Michele and Ken Yonge, Burnaby / New Westminster / Maple Ridge / Pitt Meadows, BC

Our Team – Working Towards Your Success

We’re here for you

When it comes to work – nothing beats being your own boss. However, it’s still reassuring to know that you’re not on your own. When you join the MOLLY MAID team, you can rely on friendly advice and expert guidance any time you need it. We offer our Franchise Owners practical support in every aspect of the business. From assistance with advertising and marketing initiatives, to providing tools and recommendations to recruiting and training staff, we’re here to do everything we can to help you succeed.

Communication is important and the lines are always open; whether it be through a telephone call, email or on our web-based intranet. Franchise Owners often exchange ideas and advice with each other and Support Office about important things happening within their business. You can count on the entire MOLLY MAID team to offer support and guidance when you need it.

Training makes it Easy

MOLLY MAID Franchise Owners complete one week of training at our Support Office, located in Oakville, Ontario, which highlights all aspects of the business. This includes: bookkeeping, customer care, scheduling employees and customers, sales and marketing, administration, health and safety, WHMIS and personnel management. We’ll also show you exactly how our cleaning system works. Like most people, you’ll probably be surprised at just how quickly and efficiently a house can be cleaned when it’s done the MOLLY MAID way!

To make it as easy as possible for you to understand what is involved in operating a MOLLY MAID Franchise, we take you through the whole business process, step by step, and provide you with all the documents and systems you need. Every 6 months, MOLLY MAID Franchise Owners gather together at either a Spring/Fall Seminar or a National Convention to discuss current strategies for business growth. This provides a fabulous opportunity to network with your peers and learn how to put theories into practice.

We’ll get you Started

Once you feel comfortable about launching your new business, we’ll be there to provide the resources and expertise you need to get started. We will assist you with organizing you initial recruitment advertising and flyer delivery. With everything in place, you’ll have the time to concentrate on developing your customer base.